Privacy Policy
Effective Date: September 11, 2025
This Privacy Policy is incorporated into our Terms of Use, and describes what personal information we may collect from you through the Service and how we may use that information. Capitalized terms used but not defined in this Privacy Policy will have the meanings ascribed to them in our Terms of Use.
We may amend this Privacy Policy at any time by posting the modified Privacy Policy on the Service or otherwise notifying you in writing of the amendments. The amendments shall be effective upon such posting or notification. You agree to review this Privacy Policy periodically so that you are aware of any amendments. Your continued access or use of the Service after such amendments constitutes your agreement to be bound by the amended Privacy Policy. Please review the Privacy Policy prior to submitting personal information to or through the Service.
Personal Information We Collect
When you register with us and use the Service, we collect the personal information you submit to us. This information may include your name, address, email address, and other personal information. To the extent you use any portion of the Service for which fees are payable, we may also collect your credit card information or other payment information.
You can alter or update the personal information you submit to us by logging in to your account and changing the information or by contacting us at support@drift.ai. If you update information, we may keep a copy of the prior version for our records. Please note that if you use the Service to submit personal information to another user, you may need to contact that user in order to alter or update the information as maintained by them.
We may use “cookies” on the Service (or similar technologies such as web beacons.) Cookies are small computer files we place on your computer’s hard drive so we can recognize your computer and collect information such as your IP address, login, password, your browsing patterns on the Service, and other information regarding your computer and your use of the Service. The Help portion of the toolbar on most browsers will tell you how to restrict cookies or disable them altogether. However, restricting or disabling cookies may prevent you from using some of the features of the Service. We may allow advertisements to be displayed on the Service, in which case the advertisements and the third parties responsible for the advertisements may also such cookies and similar technologies. This privacy policy covers the use of cookies by us and does not cover the use of cookies or other tracking technologies by such advertisers or any other third party.
Our Use and Sharing of Your Personal Information
We may use the information we collect to provide and improve the Service, to track usage of the Service, to customize and improve your experience using the Service, and collect any applicable fees related to the Service. We may also send you news, updates and other information you may find useful, unless you notify us that you do not want to receive these notices.
Except as described below, we do not voluntarily share with third parties information by which you can be personally identified unless you give your consent.
We may disclose personally identifiable information when we believe disclosure is appropriate for any of the following purposes: to comply with the law or a request by law enforcement officials or regulatory or judicial authorities; to enforce or apply our Terms of Use and other agreements; or to protect our rights, property or safety, or those of third parties.
We may share personally identifiable information as permitted by any legal agreement between you and us (including the Terms of Use.)
In the event that all or part of our business may be acquired by a third party, we may disclose personally identifiable information in connection with that transaction.
We may disclose personally identifiable information to third parties who provide limited services on our behalf (for example, the hosting of the Service, the processing of payments, or the delivery of emails or other information to you.)
Any personally identifiable information which you include in your publicly-available user profile or submit to publicly-accessible portions of the Service will be visible to the public.
If you use the Service to share any personally identifiable information with a third party (such as another user of the Service), then we may share such information with such third party through the Service as directed.
Security
While there is no such thing as “perfect security” on the Internet, we use industry standard security measures to protect against the loss, misuse and alteration of the information under our control.
Minors
No one under 18 years of age is authorized to use the Service, and we do not intentionally collect information from anyone under the age of 18.
California “Do Not Track” Disclosure
We do not collect personally identifiable information about your online activities over time and across third-party websites or online services, and therefore do not respond to “do not track” signals or other mechanisms that allow consumers to exercise choice regarding this type of activity.
Third parties that serve or display advertisements on the Service may collect personally identifiable information about your online activities over time and across different websites when you use the Service.
International Visitors
The Service is provided and operated solely from the United States of America. If you submit any personal information to the Service from outside the United States, you hereby consent to the transfer of such information to (and the processing of such information in) the United States, and the exclusive application of the laws of the State of California, United States, with regard to the collection and use of such information.